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Privacy Policy

A Legal Disclaimer - Privacy Policy for NNELA

​Effective Date: 11/05/2026

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NNELA (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or subscribe to our mailing list.

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1. What Information We Collect

We may collect the following personal information:

  • Contact details: Name, email address, postal address, phone number.

  • Transaction information: Payment details, purchase history, delivery information.

  • Mailing list information: Name and email address for newsletters and promotional communications.

  • Website usage data: IP address, browser type, pages visited (via cookies and analytics tools).

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2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including payment and delivery.

  • Communicate with you about orders, products, and services.

  • Send newsletters, promotional offers, or marketing content, only if you have consented.

  • Improve our website, products, and customer experience.

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3. Mailing List Consent

By subscribing to our mailing list, you explicitly consent to receiving marketing communications from NNELA. You may opt out at any time by:

  • Clicking the “unsubscribe” link in any email we send you.

  • Contacting us directly at the details provided below.

If you are located in the EU or other jurisdictions with similar laws, you have the right to:

  • Withdraw consent at any time.

  • Request access to, correction, or deletion of your personal information.

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4. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose your information to:

  • Service providers assisting with payment processing, shipping, email delivery, or analytics.

  • Regulatory authorities, law enforcement, or other parties as required by law.

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5. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze traffic. You may disable cookies in your browser settings, but some website features may not function correctly.

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6. Access and Correction

You may request access to the personal information we hold about you and ask for corrections if needed. To do so, contact us using the details below.

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7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or storage system is completely secure.

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8. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

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10. Contact Us

If you have questions, access requests, or privacy concerns, please contact us at:
Email: admin@nnela.com
 

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